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TRS-ActiveCare Customer Service

Questions?
We're here.

Speak with an Aetna Retiree Advocate:

1-800-367-3636 (TTY: 711)

7 a.m. - 6 p.m. CT (Mon-Fri)

Aetna Navigator

Take advantage of our easy-to-use tool

Aetna Navigator®

Express Scripts - Medicare

Express Scripts

Your prescription coverage

Temporary ID Card

Obtain a Temporary ID Card

RetirEase

RetirEase

Username: RetireEase
Password: TRS

Please note the benefits described below are for the plan year Sept. 1, 2016 through Dec. 31, 2017. To see what plan changes are happening Jan. 1, 2018, please visit the Health Care Benefits section of the TRS website.

Review details of the TRS-Care 2016 - 2017 Standard plans

If you, your spouse, or your dependent is becoming eligible for Medicare and you want more information about the TRS-Care Standard plan options, the enrollment guide will give you an overview of the plans.

 2016-2017 TRS-Care Enrollment Guide for Plan Participants with Medicare (PDF)

 2016-2017 TRS-Care Enrollment Guide for Plan Participants with Medicare SPANISH (PDF)

The benefits booklet contains detailed information about how each plan works and the covered benefits as well as services that require precertification.

 2016-2017 TRS-Care Benefits Booklet for Plan Participants with Medicare(PDF)

 2016-2017 TRS-Care Benefits Booklet for Plan Participants with Medicare SPANISH (PDF)

Note: It may take several minutes to download the booklet due to its large file size.

TRS-ActiveCare Customer Service

Questions?
We're here.

Speak with an Aetna Retiree Advocate:

1-800-367-3636 (TTY: 711)

7 a.m. - 6 p.m. CT (Mon-Fri)

Aetna Navigator

Take advantage of our easy-to-use tool

Aetna Navigator®

Express Scripts - Medicare

Express Scripts

Your prescription coverage

Temporary ID Card

Obtain a Temporary ID Card

RetirEase

RetirEase

Username: RetireEase
Password: TRS