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Aetna Retiree Advocate

Call: 1-800-367-3636
Option 1 - Aetna Medicare Advantage plan
Option 3 - Standard TRS-Care plan

TDD: If you are hearing impaired, dial 711 Monday through Friday, 8 a.m. to 5 p.m. CST., to speak with an Aetna Retiree Advocate.

TRS Health Benefit Counselor

Eligibility & Enrollment (General questions)
call: 1-888-237-6762

TDD: If you're hearing impaired,
dial 1-800-841-4497 or 711 Monday through Friday, 8 a.m. to 5 p.m. CST.

TRS Mailing Address

Teacher Retirement System of Texas
Attn: Health & Insurance Benefits Dept.
1000 Red River Street
Austin, Texas 78701-2698

Aetna Claims Mailing Address

P.O. Box 981106
El Paso, TX 79998-1106

To register on the TRS Website, go to and select "My TRS".


Legal Notices

Aetna Company Names
Program Provisions